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Shop Chapter MIPS Helmets

Shop Heritage 2.0 Helmets

Thousand

<div id="isPasted" style="box-sizing: inherit; padding: 1em 1em 0em; color: rgb(55, 58, 60); font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Yes! Our helmets have a 1-year limited warranty. Restrictions do apply - to receive more information about our warranty, please email us at <a href="mailto:customercare@explorethousand.com">customercare@explorethousand.com</a>. It is not required to register your helmet for the 1-year limited warranty. </div>

Yes! Our helmets have a 1-year limited warranty. Restrictions do apply - to receive more information about our warranty, please email us at customercare@explorethousand.com. It is not required to register your helmet for the 1-year limited warranty.

DOES THE HELMET COME WITH A WARRANTY?

Product Information

HOW SHOULD I STORE MY HELMET?

HOW OFTEN SHOULD A HELMET BE REPLACED?

HOW DO I KEEP MY HELMET LOOKING GOOD?

MY POPLOCK FELL OFF! HOW CAN I GET A REPLACEMENT?

DO YOU OFFER REPLACEMENT FITPADS (INTERIOR PADDING)?

MONOGRAM CARE TIPS?

Helmet Care

DO YOU SHIP INTERNATIONALLY?

DUTIES, VAT, CUSTOMS, ETC.

DO YOU SHIP TO HAWAII AND ALASKA?

CAN I CANCEL MY ORDER?

I NEED TO CHANGE OR UPDATE MY ORDER! WHAT DO I DO?

CAN I HAVE A PRICE ADJUSTMENT?

CAN I PURCHASE OR TRY ON A HELMET AT A LOCAL RETAILER?

DO YOU SHIP INTERNATIONALLY? copy

Shipping & Order Information

WHAT IS YOUR RETURN POLICY?

WHAT IS YOUR EXCHANGE PROCESS?

WHAT IS YOUR RETURN PROCESS?

CAN SALE ITEMS BE RETURNED/EXCHANGED?

CAN I RETURN OR EXCHANGE MY MONOGRAMMED HELMET OR CHANGE THE INITIALS ON MY MONOGRAM?

Returns & Exchanges

WHAT DOES THE INSIDE OF THE HELMET LOOK LIKE?

WHAT SAFETY STANDARDS DO THOUSAND HELMETS MEET?

CAN I ORDER A MONOGRAMMED HELMET?

HOW DO I GET THE RIGHT FIT?

KRYPTONITE LOCKS

WHERE IS YOUR SIZE GUIDE?

WHAT SAFETY STANDARDS DO THOUSAND JR. HELMETS MEET?

HOW CAN I PERSONALIZE MY THOUSAND JR. HELMET?

WHAT DOES THE INSIDE OF THE THOUSAND JR. HELMET LOOK LIKE?

I’M AN ADULT AND MY HEAD IS SMALLER THAN A SIZE SMALL, WILL THOUSAND JUNIOR WORK FOR ME?

Thousand Jr.

WHAT SAFETY STANDARDS DOES THIS HELMET MEET?

WHAT ARE THE MEASUREMENTS OF THIS HELMET?

Toddler Helmet

WHAT IS THE POPLOCK? WHAT IS THE ANTI-THEFT GUARANTEE?

WILL THE POPLOCK FIT MY LOCK?

MY POPLOCK FELL OFF, CAN I GET A REPLACEMENT?

PopLock Info

WHAT IS YOUR POLICY ON ACCIDENT REPLACEMENT HELMETS?

MY HELMET WAS INVOLVED IN AN ACCIDENT, WHAT NOW?

Accident Replacement Policy

WHAT IF I MAKE A RETURN ON A PURCHASE MADE THROUGH INSTALLMENTS WITH SHOP PAY?

WHAT IS THE OPTION TO PAY IN INSTALLMENTS ON SHOP PAY?

WHICH PAYMENT METHODS ARE ACCEPTED IF I USE THE OPTION TO PAY IN INSTALLMENTS ON SHOP PAY?

HAVE MORE QUESTIONS?

How do I apply promo/discount codes?

Payment Options (Shop Pay)

WHAT IS YOUR HOLIDAY RETURN POLICY?

HOW DO I EXCHANGE A GIFT?

I WANT TO RECEIVE MY ORDER BY 12/25 - WHEN DO I NEED TO PLACE MY ORDER?

U.S. Customers

WHAT IS YOUR HOLIDAY RETURN POLICY? (International Customers)

HOW DO I EXCHANGE A GIFT? (International Customers)

DO YOU OFFER GIFT WRAPPING (International Customers)?

I HAVE MORE QUESTIONS - HOW DO I REACH OUT TO THOUSAND? (International Customers)

DOES THE HELMET COME WITH A WARRANTY?Updated a month ago