We provide free exchanges within 30 days for US-based customers. There is a restocking fee for all returns. $5 for returns below $50, and $10 for returns above $50. You can start a return or exchange by visiting our Returns Center and entering in you
All monogrammed helmets are final sale and cannot be returned or exchanged. We recommend reviewing our fit guide to ensure your monogrammed helmet will be the right size for you prior to purchase.
Process an exchange by following the directions in this link: https://returns.explorethousand.com/. You can use the box your helmet came in to ship it back to us. Be sure to cover the original shipping label with your return label or a piece of paper
It's really easy to process your return! Please visit this link: https://returns.explorethousand.com/ and enter the appropriate information. You'll receive all of your return information along with a return label and tracking. Your return will be pro
Yes! Unless otherwise noted on the product page, or if your item has been monogrammed, marked-down items are still available for returns. You can visit our Returns Portal here.